7db77 Privacy Policy — How We Handle Your Data
Your privacy matters to 7db77. This policy explains exactly what data we collect, why we collect it, and how we keep it secure for every player in Bangladesh.
Introduction
This Privacy Policy ("Policy") describes how 7db77 ("Platform", "we", "us", "our") collects, processes, stores, and protects personal information provided by or collected about users ("you", "User", "Player") of the 7db77 website and all associated services. This Policy applies to all users of 7db77, including registered account holders and visitors who have not yet created an account.
By registering an account on 7db77, accessing any part of the platform, or submitting any personal information to 7db77, you acknowledge that you have read, understood, and accepted this Privacy Policy. If you do not agree with this Policy, you should not register an account or use any service offered by 7db77. This Policy should be read together with the 7db77 Terms and Conditions, which govern your use of the platform generally.
Your Privacy at a Glance
Six key facts about how 7db77 handles your personal data.
SSL Encryption
All data transmitted between your device and 7db77 is protected by SSL encryption.
No Data Sales
7db77 never sells, rents, or trades your personal data to third-party marketers.
Your Rights
You can access, correct, or request deletion of your personal data at any time by contacting support.
Data Deletion
When you close your account, your data is deleted or anonymised within the period required by law.
Cookie Control
7db77 uses essential and analytical cookies only. You can manage cookie preferences through your browser settings.
Marketing Opt-Out
You can opt out of promotional communications from 7db77 at any time through your account settings.
1. Information We Collect
7db77 collects personal information in the following categories. We collect only what is necessary for the purposes described in this Policy and do not retain data beyond those purposes.
Registration Information
When you create a 7db77 account, we collect your mobile phone number, date of birth, and any additional information you provide during the registration process. Your date of birth is collected to verify that you meet the minimum age requirement of 21 years. This information is required to create and maintain your account.
Identity Verification (KYC) Documents
When required by our verification processes or applicable anti-money laundering obligations, we may request copies of government-issued photo identification (such as a National Identity Card or passport), proof of address, and proof of ownership of the payment method used on your account. KYC documents are processed securely and retained only for as long as legally required.
Transaction and Financial Data
We record all deposits, withdrawals, bets, game sessions, bonus claims, and other financial transactions conducted through your 7db77 account. This includes the payment methods used (such as the bKash or Nagad number associated with a transaction), transaction amounts, dates, and outcomes. This data is necessary for processing payments, resolving disputes, detecting fraud, and meeting regulatory reporting obligations.
Technical and Usage Data
When you access 7db77, our systems automatically collect certain technical data about your device and session, including your IP address, device type, operating system, browser type and version, the pages you visit on 7db77, the time and duration of your visits, referring URLs, and session identifiers. This data is used to maintain platform security, detect suspicious activity, analyse platform performance, and improve the user experience. It is not used to identify you personally without combining it with account information.
2. How We Use Your Information
The table below summarises the primary purposes for which 7db77 processes personal data and the legal basis for each purpose.
| Purpose | Legal Basis |
|---|---|
| Creating and managing your account, processing deposits and withdrawals, and providing access to games and betting markets | Performance of contract — necessary to fulfil the service you have requested |
| Verifying your identity and age, preventing fraud, and complying with anti-money laundering obligations | Legal obligation — required by applicable law and regulation |
| Detecting and preventing security threats, fraud, and abuse of the platform | Legitimate interests — maintaining the security and integrity of the platform |
| Sending you account-related communications (e.g. deposit confirmations, withdrawal notifications, security alerts) | Performance of contract — transactional communications are part of delivering the service |
| Sending promotional offers, bonus notifications, and marketing communications (where you have not opted out) | Consent — you may withdraw consent at any time through your account settings |
3. Legal Basis for Processing
7db77 processes personal data only where a valid legal basis exists. The three principal bases on which 7db77 relies are set out below.
Contractual Necessity
The majority of the data processing carried out by 7db77 is necessary for the performance of the contract between 7db77 and the user — in other words, to provide the services the user has signed up for. This includes account management, transaction processing, game access, and customer support. Without this processing, 7db77 could not provide its services to you.
Legal Obligation
Certain data processing is required by law, including processing related to identity verification, age verification, anti-money laundering screening, and the maintenance of financial records. 7db77 cannot opt out of these processing activities, which are mandated by applicable regulations.
Legitimate Interests
Where processing is not required by contract or law, 7db77 may process data on the basis of legitimate interests, provided that those interests are not overridden by the privacy rights of the user. Legitimate interests relied on by 7db77 include fraud prevention, platform security, abuse detection, and improving the quality and performance of the platform. 7db77 conducts a legitimate interests assessment before relying on this basis for any new processing activity.
4. Sharing Your Information
7db77 does not sell, rent, or otherwise commercially transfer your personal data to third parties. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
Service Providers and Technology Partners
7db77 works with carefully selected third-party service providers to operate the platform, including payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), game content providers (Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Ezugi), identity verification services, fraud detection providers, and cloud infrastructure providers. These providers access only the personal data necessary for their specific function and are contractually obligated to maintain appropriate security standards and to process data only as instructed by 7db77.
Legal and Regulatory Disclosure
7db77 may disclose personal data to law enforcement agencies, regulatory authorities, or other competent bodies where required to do so by applicable law, court order, or regulatory directive. We will, where legally permissible, endeavour to notify you before disclosing your data in response to such a request.
Business Transfer
In the event of a merger, acquisition, asset sale, or other corporate restructuring involving 7db77, personal data held by 7db77 may be transferred to the successor entity as part of that transaction. In such circumstances, we will take reasonable steps to notify affected users and to ensure that the successor entity is bound by equivalent data protection obligations.
5. Data Retention
7db77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including the duration of your account relationship with 7db77, plus any additional period required to meet legal, regulatory, tax, or audit obligations. For most categories of personal and financial data, applicable anti-money laundering regulations require records to be retained for a minimum of five years following the end of the business relationship. Where retention beyond this period is not required by law, 7db77 will delete or anonymise the data.
When you request account closure, 7db77 will initiate the deletion or anonymisation of your personal data in accordance with its data retention schedule. Please note that certain data may be retained beyond the account closure date where required by law. You will be informed of any such retention obligations when you make a deletion or closure request.
6. Cookies and Tracking Technologies
7db77 uses cookies and similar tracking technologies on its platform. Cookies are small text files placed on your device when you access 7db77. They help the platform function correctly, maintain your session while you are logged in, remember your preferences, and collect analytical data that helps 7db77 improve the platform.
Essential Cookies
Essential cookies are required for the platform to function and cannot be disabled. They are used to maintain your login session, remember your language preference, protect against cross-site request forgery, and ensure that the platform loads correctly on your device. No personal data collected by essential cookies is used for marketing purposes.
Analytical Cookies
7db77 uses analytical cookies to understand how users interact with the platform — for example, which pages are most visited, how long sessions last, and where users encounter errors. This data is collected in aggregated, anonymised form and is used solely to improve the platform's performance and usability. 7db77 does not use third-party advertising or retargeting cookies.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of the 7db77 platform. Instructions for managing cookies are available in the help documentation of all major browsers including Chrome, Firefox, and Samsung Internet.
7. Your Privacy Rights
As a user of 7db77, you have the following rights in relation to your personal data. To exercise any of these rights, contact 7db77 customer support using the email address at the end of this Policy. We will respond to all verified requests within a reasonable timeframe.
-
Right of Access You have the right to request a copy of the personal data that 7db77 holds about you, along with information about how it is processed and on what basis.
-
Right to Rectification If any personal data held by 7db77 about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
-
Right to Erasure You have the right to request that 7db77 delete your personal data in circumstances where the data is no longer necessary for the purpose for which it was collected, where you withdraw your consent (and no other legal basis for processing exists), or where the data has been processed unlawfully. This right is subject to legal retention obligations that may require 7db77 to retain certain data beyond the requested deletion date.
-
Right to Restrict Processing In certain circumstances, you have the right to request that 7db77 restrict the processing of your personal data — for example, while the accuracy of data is being contested, or where you have objected to processing based on legitimate interests pending verification of whether 7db77's grounds override yours.
-
Right to Object to Marketing You have the right to object at any time to the processing of your personal data for direct marketing purposes. If you exercise this right, 7db77 will immediately stop sending you promotional communications. You can exercise this right through your account settings or by contacting customer support.
To exercise any of the above rights, please contact 7db77 customer support using the email address provided at the end of this Policy. We will acknowledge your request within 72 hours and will aim to fulfil verified requests within 30 days. In some cases, additional verification of your identity may be required before your request can be fulfilled, to protect against unauthorised access to another person's data.
8. Data Security
7db77 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the 7db77 platform, encrypted storage of sensitive account data, OTP-based authentication for sensitive account actions, access controls limiting employee access to personal data on a need-to-know basis, regular security audits and vulnerability assessments of the platform infrastructure, and monitoring systems designed to detect and respond to suspicious access patterns.
While 7db77 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security against all possible threats. You are responsible for keeping your own account credentials confidential and for notifying 7db77 immediately if you suspect that your account has been compromised. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 7db77 will notify you without undue delay in accordance with its breach notification obligations.
9. Children and Minors
7db77 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. The platform is not directed at, and is not intended for use by, any person under 21 years of age. If we become aware that personal data has been collected from a person under 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account.
10. Changes to This Privacy Policy
7db77 reserves the right to update or modify this Privacy Policy at any time. Where changes are material — meaning they significantly affect how we process your personal data or the rights available to you — we will provide reasonable prior notice through the platform or by direct communication to your registered contact details before the changes take effect. The effective date at the top of this Policy will be updated to reflect the date of the most recent revision.
Your continued use of 7db77 after the effective date of any revision to this Policy constitutes your acceptance of the updated Policy. If you do not agree with the revised Policy, you must stop using 7db77 and may close your account by contacting customer support.
11. Contact and Data Enquiries
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a concern about how 7db77 has handled your personal data, please contact our customer support team. We are available 24 hours a day, 7 days a week through the 7db77 platform. For written data enquiries or rights requests, you may reach us at the email address below. Please note this address is displayed as plain text and is not a clickable link.
Questions About Your Privacy?
Our support team is available 24/7 to help with any privacy or account questions. You can also explore our FAQ for quick answers.
Login to 7db77 Visit Our FAQ21+ only. Please play responsibly.